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7 * 24h customer service hotline 400-686-1936
CN / EN

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Software Platform

Xity Medical’s intelligent software platform is committed to intelligent interaction, data-driven innovation, and assisting process optimization. It builds a new "Internet + remote management and control" service method for hospitals, promotes data integration and sharing, eliminates information islands, and creates openness in the field of medical technology. Innovation ecosystem.
Docking one-stop full-industry chain services, service management for equipment from multiple vendors, including procurement, installation and commissioning, maintenance, technical upgrades and updates, to solve the full life cycle management of assets and equipment groups, aiming to improve equipment availability, and at the same time Reduce maintenance costs, manage all aspects, and create benefits. The system supports the extraction of data, the establishment of data models, the completion of equipment file classification and the statistics and analysis of indicators.
Relying on the database, diversified dashboards and cockpits for different roles, in-depth mining of clinical and operational data, to understand the status of the equipment at any time, to provide a basis for decision-making. The open API interface is closely connected with equipment management terminals of different manufacturers through technical means such as the Internet of Things and blockchain to ensure timely response, build a big data center, and implement integrated electronic archives to ensure the immediacy and accuracy of data. Meet the hospital rating requirements.

Full life cycle solution

Solution

Nine processes guarantee and care for you in the whole process

Service Process

Customer repair

400-686-1936 free online 24/7

01

Remote diagnosis

obtain fault information, and determine thefault location preliminarily

02

System dispatch

data interconnection, precise positioning, the system automatically determines the distance and makes the nearest dispatch

03

On-site maintenance

The engineer inspects the fault on the spot, analyzes the cause of the fault, and repairs in time

04

Supply of spare parts

 According to the equipment’s condition, the corresponding original spare parts are provided.

05

Strict quality control

We ensure that the technical parameters of the equipment meet the requirements of laws and regulations.

06

Service report

Electronic report, easy to archive, easy to retrieve and manage


07

System closing

service completion, closed-loop management

08

Service return visit

collect customer feedback, continuously improve, and enhance customer satisfaction

09
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